Della Resorts
Maharashtra, India
5.1COSY
Whilst certain staff members like Shrushti and Mr Krishna Singh at Café 24 deliver warm, attentive personal touches, the resort's scale and persistent service failures, 25–30 minute waits for room service, unresponsive management, poor housekeeping coordination, undermine any intimate, homely atmosphere it might otherwise cultivate.
How the cosy score works →Why it scores 5.1, from guest reviews
- Named staff members (Shrushti, Chef Rajendra, Mr Krishna Singh) providing attentive personal service at café
- Positive comments on ambience and location
- Family-focused dining experience with staff 'available all the time
Best for
A strong fit for a spa break and a family trip. Guests point to spa listed in amenities and guest praised the resort for family dining experience where staff ensured the entire family's needs were taken care of at the restaurant.
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Frequently asked questions
- Where is Della Resorts located?
- Della Resorts is located in Maharashtra, India (410401). Guests praise its location, noting it's in an extremely nice area.
- How cosy is Della Resorts?
- Della Resorts has a cosy score of 5.1 out of 10, indicating a moderately comfortable stay with pleasant ambience and setting.
- Is the staff at Della Resorts friendly?
- Yes, guests consistently highlight the warmth of the team. Staff members like Shrusti (guest relations) and the Café 24 team, including Chef Rajendra and Mr Krishna Singh, are frequently praised for being attentive, supportive, and excellent at hospitality.
- Does Della Resorts have a spa?
- Yes, Della Resorts has a spa facility available for guests.
- What is the food experience like at Della Resorts?
- The on-site Café 24 restaurant receives strong praise, with guests highlighting delicious food and personalised service from the culinary team and wait staff who take care of family needs.
- What should I know about room service at Della Resorts?
- Some guests have reported longer wait times for room service and housekeeping requests, with response times of 25–30 minutes mentioned, so it's worth planning accordingly during your stay.
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