Florence Suite Boutique Hotel
Southsea, UK
5.8COSY
The hotel shows flashes of warmth through attentive staff and a Victorian building with character, but is undermined by serious maintenance issues (damp, woodworm, cracked tiles, rusty fixtures), inconsistent heating, small cramped rooms, and a troubling divide between guests' experiences that suggests unreliable standards rather than consistent cosiness.
How the cosy score works →Why it scores 5.8, from guest reviews
- Warm personal service from named staff (Molly, Bea, Charlotte) going above and beyond
- Victorian-style building with character and bright, stylish interiors mixing classic charm with contemporary comfort
- Chef personally greeting guests and taking pride in food; garden annexe described as bright and comfortable
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See the Southsea guide →Frequently asked questions
- Where is Florence Suite Boutique Hotel located?
- Florence Suite Boutique Hotel is in Southsea, PO5 2NA, just a couple of streets back from the seafront. It's conveniently positioned for exploring the coastal area and attending local events like the Great South Run.
- How cosy is Florence Suite Boutique Hotel?
- The hotel has a cosy score of 5.8 out of 10, suggesting it offers moderate comfort rather than an exceptionally intimate atmosphere, though many guests praise the comfortable rooms and welcoming staff.
- What do guests say about the breakfast at Florence Suite Boutique Hotel?
- Guests consistently highlight the breakfast as excellent, with a great selection and very filling portions. One visitor even noted it was 'sehr gutes Frühstück' (very good breakfast).
- Is the service good at Florence Suite Boutique Hotel?
- Yes, staff are repeatedly praised for going over and beyond. Guests mention the team are very friendly, nothing is any trouble, and they're happy to help with special requests, from room changes to personalised attention.
- What's the food like at Florence Suite Boutique Hotel?
- The hotel's Head Chef is exceptional, with guests raving about splendid flavours and the pride evident in the food. The Chef even takes time to chat with guests, adding a special personal touch to the dining experience.
- What's the guest rating for Florence Suite Boutique Hotel?
- Florence Suite Boutique Hotel has a strong 4.6 out of 5 rating based on 81 guest reviews, reflecting consistent satisfaction with the overall experience.
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