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Hotel Borg by Keahotels

Reykjavik, Iceland
6.3COSY

This handsome Art Deco hotel on Reykjavik's central square wins consistent praise for its warm, helpful staff, who arrange taxis, secure early check-ins, and dispense local recommendations with evident enthusiasm, alongside a breakfast buffet stocked with salmon, skyr, crispy bacon, and rhubarb-topped potato pancakes, all set within comfortable, heated rooms where the bathroom floors are warmly underfoot even on the coldest Icelandic mornings.

How the cosy score works

Why it scores 6.3, from guest reviews

  • Art Deco character and beautiful old building architecture praised repeatedly
  • Warm personal service: staff going above and beyond (early check-in, luggage storage, local recommendations from named staff like Claudia)
  • Heated bathroom floors and towel warmers, comfortable beds, warm lighting in well-styled rooms
  • Excellent breakfast buffet with traditional Icelandic foods and hot choices; spa with sauna and steam room for post-exploration warmth

Best for

A strong fit for history and character, walking everywhere and a sauna. Guests point to art Deco character and beautiful old building architecture praised repeatedly by guests as part of the hotel's charm.

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Frequently asked questions

Where is Hotel Borg by Keahotels located?
Hotel Borg is in central Reykjavik, Iceland, with restaurants and grocery stores within easy reach. Its central position makes it convenient for exploring the city.
How cosy is Hotel Borg by Keahotels?
Hotel Borg scores 6.3 out of 10 for cosiness. It's a charming art deco hotel with comfortable beds and heated bathroom floors, though some guests note the building's age means rooms vary in character and upkeep.
Is the staff friendly at Hotel Borg by Keahotels?
Yes, guests consistently praise the staff as friendly and helpful. Team members like Claudia have impressed visitors with thoughtful recommendations for restaurants, shops, and northern lights viewing.
Does Hotel Borg by Keahotels have a spa?
Yes, the hotel has a spa with a dry sauna and massage services. Guests have found the masseuse excellent, though some note the spa area could benefit from more frequent cleaning.
What is breakfast like at Hotel Borg by Keahotels?
Breakfast experiences vary. Many guests praise the buffet's plentiful selection, including traditional Icelandic foods, comfortable beds, and friendly service, though some recent visitors have reported quality issues with coffee and limited food choices.
Is Hotel Borg by Keahotels good for a quiet stay?
Yes, guests report the rooms are quiet and well-insulated, even on busy Saturday evenings. The hotel is rated 4.5 out of 5 from 553 reviews, with many highlighting the peaceful atmosphere.
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Rated 6.3 out of 10 for cosiness by Got Cosy