Kimpton Kitalay Samui
Surat Thani, Thailand
6.4COSY
The daily social hour, complimentary drinks and snacks shared with staff and fellow guests, captures the hotel's warmest quality, bolstered by attentive, thoughtful service (including toys left out for a visiting baby), beautifully maintained pools with direct room access, and a varied breakfast, though a minority of guests flag inconsistent room upkeep and patchy food quality at the seafood restaurant.
How the cosy score works →Why it scores 6.4, from guest reviews
- Staff thoughtfulness: toys and stuffed animals placed in room for baby guest
- Social hour concept (5-7pm) creating intimate guest connection over drinks and snacks
- Attentive, personal service from staff who anticipate needs
Best for
A strong fit for a family trip. Guests point to staff placed toys and stuffed animals in the room for a baby guest, and the hotel offers numerous activities suitable for families.
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Frequently asked questions
- Where is Kimpton Kitalay Samui located?
- Kimpton Kitalay Samui is situated in Chang Wat Surat Thani, Thailand, approximately 10 minutes' drive from Chaweng, making it accessible whilst offering a quieter setting.
- What is the cosy score for Kimpton Kitalay Samui?
- Kimpton Kitalay Samui has a cosy score of 6.4 out of 10, indicating a moderately comfortable atmosphere with some areas for improvement.
- Is the service good at Kimpton Kitalay Samui?
- Yes, guests consistently praise the service as exceptional. Staff are described as warm, attentive and dedicated, with the lobby team and check-in staff particularly noted for their politeness and helpfulness.
- Are the rooms spacious at Kimpton Kitalay Samui?
- Most guests highlight that rooms are large and well-appointed, with some featuring direct pool access and thoughtful touches like toys for young children; however, a few have reported maintenance issues in certain rooms.
- What activities are available at Kimpton Kitalay Samui?
- The hotel offers a Thai boxing experience and social hour that guests have found memorable, plus multiple pools set in beautiful public areas for relaxation and swimming.
- Is Kimpton Kitalay Samui good for families?
- Yes, families appreciate the spacious rooms, multiple pools, and attentive staff who go out of their way to welcome children with thoughtful amenities and excellent service.
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