Le Phénix
The warmly attentive staff, including receptionists like Lulu, who greets guests with a constant smile, and Baptiste, who personally oversees evening events, set the tone for stays where complimentary coffees are pressed into guests' hands with a heartfelt "Bon Voyage," comfortable beds ensure restful nights, and river-facing rooms flood with morning light beside the Saône.
How the cosy score works →Why it scores 5.8, from guest reviews
- warm, attentive personal service from named staff members (Candice, Baptiste, Lulu, Jean-Didier)
- bright, comfortable rooms with river views and good natural light
- excellent restaurant and thoughtful touches like complimentary coffee and picnic lunches
Best for
A strong fit for the view, a romantic getaway and walking everywhere. Guests point to multiple guests praised river-facing rooms with views of the Saône, describing them as 'very bright' and 'with a beautiful view.
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Frequently asked questions
- Where is Le Phénix located in Lyon?
- Le Phénix is beautifully positioned for exploring Vieux Lyon, near the Saône river and close to the bouchons (traditional restaurants) and traboules (passageways). It's well served by public transport (TCL), making it easy to reach other parts of the city.
- How cosy is Le Phénix?
- Le Phénix scores 5.8 out of 10 for cosiness, suggesting a comfortable but fairly basic atmosphere rather than a particularly intimate or luxurious feel.
- Is the staff at Le Phénix friendly?
- Yes, guests consistently praise the staff as amazing, gracious, and genuinely warm, they're known for going the extra mile, whether it's making complimentary coffee as you leave or providing attentive service throughout your stay.
- What's the restaurant at Le Phénix like?
- The hotel's restaurant is described as shockingly good, with guests raving about wonderful lunches and excellent breakfasts that feature quality ingredients and thoughtful preparation.
- Are the rooms at Le Phénix comfortable?
- Guests report that rooms are comfortable with everything needed for a pleasant stay, including good air conditioning. Rooms with Saône views are notably bright and luminous, though some note the blackout facilities could be improved.
- Is Le Phénix good for special occasions?
- Yes, guests have successfully hosted wedding receptions here and stayed with family, with the hotel providing attentive, personalised service throughout the celebration weekend.
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