Neue Post
Innsbruck, Austria
5.2COSY
A tidy, well-positioned city hotel with pleasant mountain views and warm staff moments, but dated furnishings, minimal amenities (no air-con, single power socket), and a notably cold managerial response to a guest crisis undermine any sense of intimate hospitality.
How the cosy score works →Why it scores 5.2, from guest reviews
- Mountain views from rooms and friendly reception staff
- Simple but adequate breakfast praised by multiple guests
- Clean, orderly rooms in a compact city-centre location
Best for
A strong fit for walking everywhere and the view. Guests point to multiple guests praised the central location with the old town and city centre within a short walk, ideal for exploring without needing and guests mentioned beautiful mountain views from their hotel rooms overlooking the surrounding peaks.
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Frequently asked questions
- Where is Neue Post located?
- Neue Post is in Innsbruck, Austria, just a short walk from the old town centre and very close to the train station, making it convenient for exploring the city on foot.
- How cosy is Neue Post?
- Neue Post has a cosy score of 5.2 out of 10. Whilst the hotel is clean and well-positioned, guests note the rooms are modest and the furnishings are dated, though some appreciated the views and the friendly reception staff.
- What is breakfast like at Neue Post?
- Breakfast at Neue Post is simple and cold only, there are no hot dishes served. Several guests praised it as varied and good, though it's worth knowing in advance if you prefer a hot breakfast option.
- Does Neue Post have air conditioning?
- No, Neue Post does not have air conditioning or ventilation in the rooms. Guests staying during warmer weather should be prepared to open windows, as temperatures can vary significantly between day and night.
- Is the staff at Neue Post friendly?
- Most guests found the reception staff very friendly and helpful. However, one guest reported a disappointing experience with management during a room-safe issue, so service quality may vary depending on the situation.
- What should I know about the rooms at Neue Post?
- Rooms are clean but modest and somewhat dated, with limited amenities, there are no fridges or safes that always work reliably. They're functional for a night or two, though guests note the hotel could benefit from modernisation.
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