Phoenix Hotel
Liverpool, United Kingdom
6.4COSY
A loyal following of returning guests speaks to the warmth of the staff here, with comfortable, nicely decorated rooms and a convenient base for Liverpool's city centre, though the absence of breakfast, occasional maintenance niggles, and steep pricing for what is essentially a pub with rooms may give the discerning traveller pause.
How the cosy score works →Why it scores 6.4, from guest reviews
- Repeat guests returning yearly, staff described as 'lovely' and 'friendly' with personal touches
- Small-scale pub-with-rooms character rather than corporate chain
- Comfy beds and clean rooms with decent decoration noted by some guests
Best for
A strong fit for boutique character and walking everywhere. Guests point to small-scale pub-with-rooms character run by friendly, personal staff rather than a corporate chain, with repeat guests returning yearly.
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Frequently asked questions
- Where is Phoenix Hotel located?
- Phoenix Hotel is in Liverpool, United Kingdom, within easy reach of the city centre, guests report getting into town by taxi within minutes, and conveniently positioned for Anfield if you're visiting for football.
- How cosy is Phoenix Hotel?
- Phoenix Hotel has a cosy score of 6.4 out of 10, reflecting a mixed experience; whilst guests praise the comfortable beds and clean rooms, some have noted issues with bathroom maintenance and lack of air conditioning or fans during warm weather.
- Is the staff friendly at Phoenix Hotel?
- Yes, guests consistently highlight the welcoming and helpful staff; returning visitors mention lovely, friendly team members who go out of their way to assist, with several naming staff like Jake as particularly attentive.
- What are the rooms like at Phoenix Hotel?
- Rooms are described as beautiful and clean with comfy beds, though some guests have noted that bathrooms could benefit from maintenance updates, including attention to hinges and drainage issues.
- Does Phoenix Hotel serve food?
- Phoenix Hotel does not serve regular food service; one guest mentioned a burger van operates outside on match days, and there is no breakfast service, though the bar is available.
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