Marktgasse Hotel
Zurich, Switzerland
5.5COSY
The hotel trades on period charm and a lovely Altstadt location with decent-sized rooms and friendly staff, but is undermined by noisy air conditioning, poor soundproofing between rooms, claustrophobic interior spaces, and a manager who responds to guest problems with dismissal rather than warmth.
How the cosy score works →Why it scores 5.5, from guest reviews
- Characterful old-town setting with sloped wooden floors described as 'charmant
- Spacious rooms with comfy beds and rooftop terrace with city views
- Warm, helpful front-desk staff despite management failings
Best for
A strong fit for history and character, a rooftop and the view. Guests point to guests praised the charming old-town Altstadt setting with period features like sloped wooden floors described as 'charmant' and 'urig.
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Frequently asked questions
- Where is Marktgasse Hotel located?
- Marktgasse Hotel sits in the heart of Zurich's old town, with an excellent location in the city centre that guests consistently praise for its proximity to the main sights.
- How cosy is Marktgasse Hotel?
- The hotel scores 5.5 out of 10 for cosiness, it's a characterful, historic property with spacious rooms and charming period details, though some guests find the rooms a touch compact and the soundproofing between rooms could be better.
- What do guests say about the rooms at Marktgasse Hotel?
- Guests appreciate the spacious, generously sized rooms with comfy beds and appreciate the air conditioning, though some note that bathrooms can get steamy and a few rooms have quirky features like sloped floors that add to the historic charm.
- Is the staff friendly at Marktgasse Hotel?
- Yes, guests describe the front desk team as kind, professional, and genuinely helpful, even when facing tricky situations or guest complaints.
- Does Marktgasse Hotel have good dining options?
- The hotel has an on-site bar and restaurant, offering convenient dining without needing to leave the property.
- What is the guest rating for Marktgasse Hotel?
- Marktgasse Hotel has a strong 4.5 out of 5 stars from 354 guest reviews, reflecting consistent satisfaction with its location, rooms, and service.
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